Managed Support Services
Intelisense IT’s Managed support service
Ensuring the peak performance of your Microsoft business applications is critical for your business, more so when you have transitioned to the cloud. Our dedicated Managed Application Support team are on-hand to provide expert advice and support to keep your systems running smoothly and to maximise the full potential of your Dynamics investment.
Intelisense Managed support services deliver predictable, transparent, and flexible services with committed operational gains across all support engagements utilizing Lean application support management principles.
Why Choose our Managed Support Services
24x7 Support
With UK & Offshore teams, we provide 24×7 support, covering a wide spectrum of technologies
Help Desk Support
Quickly resolve your issues and receive expert help across the palette with our Helpdesk support
Certified Engineers
Get access to our certified and experienced consultants who can fix all your issues.
Flexible Support Package
Our range of support contracts has flexible monthly costs and a variety of service levels
Intelisense Solutions
Access to various packaged solutions provided by Intelisense at a discounted price
Training
Get free Training hours to support your users and their queries
Consultancy
Utilize consultancy hours to build processes and configure features to improve and expand your Dynamics system
Dedicated Support
Dedicated account managers and teams for faster response times
Our Managed Support Services FAQ’s
SLA
Delivery Stats
Number of Incidents resolved based on Priority
Service Health by Team
