Important Update: Microsoft Dynamics 365 Price Changes Effective 1 October 2024

Important Update Microsoft Dynamics 365 Price Changes Effective 1 October 2024
In a significant announcement, Microsoft has revealed its first pricing update for Dynamics 365 in over five years. As businesses and individuals continue to leverage the powerful capabilities of Dynamics 365, it’s crucial to stay informed about these upcoming changes. At Intelisense IT, we aim to provide our customers with the latest information to help navigate these updates effectively.

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is an integrated suite of business applications that transform
customer relationship management (CRM) and enterprise resource planning (ERP)
processes. It connects various aspects of business operations, from marketing and sales to
customer service, field service, finance, operations, and supply chain management. With
hundreds of new features and enhancements released each year, Dynamics 365 helps
organisations work smarter, save time, and collaborate seamlessly.

Understanding CRM and ERP

CRM and ERP
CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) are essential components for modern businesses.
  • CRM focuses on managing a company’s interactions with current and potential customers. It uses data analysis to improve business relationships, driving customer retention and sales growth. Key functions include contact management, sales management, agent productivity, and more.
  • ERP integrates various functions of a business into a unified system to streamline processes and information across the organisation. It covers areas such as finance, manufacturing, supply chain, human resources, and more. The goal of ERP is to improve efficiency, productivity, and profitability by providing a centralised source of accurate, real-time information.

Upcoming Price Changes

Starting 1 October 2024, the following Dynamics 365 products will see price adjustments, affecting new and existing customers upon renewal:
Responsive Table
Product Price Before October 1, 2024 Price as of October 1, 2024
Microsoft Dynamics 365 Sales Enterprise $95 $105
Microsoft Dynamics 365 Sales Device $145 $160
Microsoft Dynamics 365 Sales Premium $135 $150
Microsoft Relationship Sales $162 $177
Microsoft Dynamics 365 Customer Service Enterprise $95 $105
Microsoft Dynamics 365 Customer Service Device $145 $160
Microsoft Dynamics 365 Field Service $95 $105
Microsoft Dynamics 365 Field Service Device $145 $160
Microsoft Dynamics 365 Finance $180 $210
Microsoft Dynamics 365 Supply Chain Management $180 $210
Microsoft Dynamics 365 Commerce $180 $210
Microsoft Dynamics 365 Human Resources $120 $135
Microsoft Dynamics 365 Project Operations $120 $135
Microsoft Dynamics 365 Operations – Device $75 $85

Why the Price Changes?

Since the last pricing update, Dynamics 365 has evolved to offer more comprehensive and connected applications that enhance CRM and ERP processes. Each year, Microsoft introduces hundreds of new features and improvements designed to support businesses in working more efficiently and effectively. These enhancements justify the updated pricing structure to continue delivering cutting-edge solutions.

What’s Next?

We encourage you to read the official Dynamics 365 blog post for more details on these updates. Additionally, exploring the release plans for Dynamics 365 will provide insight into recent and upcoming capabilities that can benefit your business.

Why Staying Updated Matters?

Staying informed about these changes is crucial for maximising the value of your investment in Microsoft Dynamics 365. By understanding the updates and the reasons behind them, businesses can better plan their budgets and strategies to leverage the full potential of the software. Moreover, this awareness allows companies to explore new features and enhancements that can drive innovation and efficiency within their operations.

A Closer Look at New Features

One of the standout aspects of Dynamics 365 is its commitment to continuous improvement. Recent updates have introduced advanced AI-driven insights, improved user interfaces, and enhanced integration capabilities. These features not only streamline workflows but also provide deeper analytics and more intuitive user experiences. For instance, the integration of AI and machine learning into CRM tools helps sales teams predict customer needs and tailor their approaches, while ERP enhancements offer more robust financial planning and supply
chain optimisation.

At Intelisense, we are committed to helping our customers navigate these changes smoothly. We are here to support you through this transition and ensure you continue to receive the maximum value from your Microsoft Dynamics 365 investments, if you require
further support please get in touch with our team today.

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