FAQs
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Pricing is always dependent upon a detailed understanding of your functional & technical requirements. The more information that you share, the faster we can provide an indication on pricing.
We can provide a bespoke demo once we have a deep understanding of your scenario and requirements. The more we know and understand, the more tailored we can make your demo.
Our independence enables us to adopt a genuine customer-centric approach. Since we do not need to unnecessarily add margin to our pricing to satisfy investor requirements, we offer fair pricing. Moreover, we are much more agile in our execution. This agility allows us to work in a manner that suits our customers and their specific scenarios.
Choosing the right vendor solution for your organisation depends on several factors. These include your requirements, budget, business strategy, current system, ease of use, functionality, end users, IT Strategy, and more. We always provide our customers with the best advice, even if that means saying we cannot help them on this occasion.
Furthermore, we enjoy working with Microsoft because they invest over $20bn annually into R & D for their Cloud solutions alone. They always rate highly on independent analyst assessments, such as the Gartner Magic Quadrant, for innovation, functionality, and ease of use. Moreover, all their business applications solutions integrate seamlessly with other Microsoft products such as Office, MS Teams, Mixed Reality, and more.
Your system solution always depends on your genuine business requirements. Experienced implementation partners, such as Intelisense, always advise customers to keep the solution simple where possible. Microsoft typically adds new features up to eight times a year to all Business Application solutions. This means that the standard functionality (Out of The Box) is very powerful. As the process flows are designed from industry best practices, many customers no longer need to heavily customise their systems.
No, our team is spread across 3 locations, but all of our senior Solution Architects, Functional Leads, Support Managers, and Leadership team are based in the UK. The rest of the team who work in our international locations all work UK hours and have excellent English verbal and written skills.
While the primary deployment option is in the cloud, Microsoft does offer an on-premises version of Dynamics 365 for customers who require it.
Yes, Dynamics 365 is highly customizable. You can configure and extend the system to align with your unique business processes using tools like Power Platform, Power Apps, and Power Automate.
Yes, Dynamics 365 offers robust integration capabilities. You can connect it to other Microsoft products and third-party applications and even build custom integrations using APIs and connectors.
Yes, Dynamics 365 provides mobile apps for iOS and Android, allowing users to access the system and perform tasks on smartphones and tablets. This includes Advanced warehouse management applications, Retail POS, and Back office out-of-the-box Dynamics 365 clients.
From our experience, challenges often include the impact on people and planning for team adoption of changes. Additionally, resource availability is critical, especially internal Subject Matter Experts (SMEs) who are essential for successful implementation.
However, they also maintain their regular roles, making backfilling during implementation challenging for customers. Furthermore, communication is a common hurdle; the internal Executive Sponsor must strategize to ensure progress and challenges are communicated throughout the organisation, as this work spans beyond just an IT project.
