CRM 101

What is CRM, how it works,
and what it can do!

In this first episode we will cover some of the basics of CRM, an overview of Microsoft D365 CRM modules, and a system showcase of the D365 Sales module.
What you will learn
  • What is CRM? Customer Relationship Management (CRM) is more than just software; it’s a strategy to learn about your customers’ needs and behaviors.

  • Features & Functionality: In this webinar, we’ll dive into the essential features and functionalities of a CRM system.

  • Microsoft Dynamics 365 (D365): Experience the future of CRM with Microsoft D365. This segment will explore the unique capabilities of D365 sales, demonstrating how it integrates seamlessly with other Microsoft tools to create a comprehensive, user-friendly system that drives business growth.

  • Key Business Outcomes: Discover how implementing a robust CRM system like Microsoft D365 can transform your business.
Don’t Miss Out! Complete your details on this form to gain access to this webinar and take the first step towards revolutionising your customer relationships and driving your business success.

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