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InteliSense IT, Navigating Change, Delivering Value

Microsoft Dynamics 365 Business Central

When the accounts package
stopped being enough.

Business Central puts finance, purchasing, sales, stock and day-to-day operations in one place, so the numbers and the work stop being separate jobs. It suits businesses whose processes can stay reasonably standard, and we will tell you if yours cannot.

Is it the right platform?

Microsoft partner delivering Business Central implementation, recovery and optimisation in the UK.

Overview

What is Dynamics 365 Business Central?

A cloud ERP and business management platform for small and mid-sized organisations that need finance and operations to work as one connected system.

The platform decision should follow the operating model, not precede it.

InteliSense helps compare the options before implementation begins.

Sound familiar?

It is usually not the finance software that is the problem.

It is that finance, buying, selling and stock have never been part of the same process, so people fill the gaps by hand.

  • The spreadsheets are doing too much

    Planning, stock, reporting and reconciliation all happen in Excel because the system cannot hold them.

  • Nobody trusts the stock figure

    What the system says is available and what is on the shelf are two different conversations.

  • Month-end depends on one person

    The numbers exist, but somebody has to spend days assembling them before anyone will use them.

  • Growth is arriving as admin

    More orders mean more people doing manual work rather than more profit.

  • You have outgrown the accounts package

    It still does the books. It was never meant to run purchasing, stock and fulfilment.

Benefits

What Business Central actually gives you

One connected core that covers the operational areas most mid-sized organisations need, with a clear path to more when the requirement grows.

Industries

The platform is standard. The way businesses use it is not.

Choose an industry to see the process Business Central needs to support, what it is worth when it holds together, and what we bring to it.

Wholesale & Distribution example

  1. 1

    Purchasing

  2. 2

    Inventory

  3. 3

    Warehouse

  4. 4

    Sales

  5. 5

    Fulfilment

  6. 6

    Finance

Margin is decided by availability and cost accuracy, yet buying, stock and invoicing usually sit in separate places with a spreadsheet holding them together.

What it is worth

  • One live view of stock, commitments and cost
  • Fewer stockouts and less capital tied up in the wrong lines
  • Order to cash that does not stall in manual checks

With InteliSense as partner

  • We test your real order and replenishment patterns before design
  • Standard Business Central first, ISV only where it earns its place
  • Data cleansed and reconciled before migration, not after go-live

Go deeper

Wholesale & Distribution

The full picture for this sector: where projects usually stall, what we examine first and the decisions you will need to make.

See the wholesale & distribution view

How it works

Follow the transaction through the business.

Business Central connects the process around the same underlying customer, supplier, item and financial data.

  1. 1Quote
  2. 2Order
  3. 3Fulfil
  4. 4Invoice
  5. 5Payment
  6. 6Reporting

The ledger updates as the transaction moves rather than afterwards, so cash position, aged debt and margin come from the same posting the rest of the business is working to.

A quote becomes an order and then an invoice without rekeying, and the person on the phone can see credit position, stock availability and order history in one place.

Purchase orders, goods receipts and supplier invoices are matched against each other, so commitments are visible before the invoice lands rather than at month end.

Stock movements value themselves as they happen, so availability, cost and the ledger agree instead of being reconciled in a spreadsheet each week.

Warehouse activity is recorded where the work happens, which keeps order status honest and stops the office guessing what has actually shipped.

Production consumes components and reports output against the order, so works-in-progress, material usage and true production cost stay traceable.

Time, purchases and materials post to the job as they occur, so project profitability is something you can see during delivery rather than after it.

Service jobs draw on the same items, customers and resources as the rest of the business, so the history behind a machine or a contract is not held separately.

Built-in intelligence

Where Business Central can remove the admin.

Some of the newer capability is useful because it removes a repetitive step or brings an exception to someone's attention sooner. We focus on the parts that change the work, not features for their own sake.

Ask for the analysis instead of exporting it.
Built-in intelligence1 of 3

Ask for the analysis instead of exporting it.

Copilot can help users shape Business Central list data using natural language, for example grouping, filtering or summarising the information they need to examine.

What this gives you

  • Why it matters. Less time building one-off spreadsheet analysis just to answer an operational question.
  • How we help. We identify the questions people actually need to answer, check the definitions underneath them and make sure access to the data is appropriate.

Availability

  • Microsoft status: Production-ready preview

Swipe, drag or use the arrow keys to move between decisions.

These are built-in examples. Where the requirement goes beyond the ERP, into wider automation, prediction, agents or data across several systems, that becomes a broader Data and AI decision. Explore Data and AI

Customer experience

Customers describing what we are like to work with.

The strongest evidence of how we work comes from the organisations we work with.

80%

of our business comes from existing customers and referrals.

All customer stories

The best I’ve ever experienced in over 20 years of collaboration.

Programme Manager, Hill & Smith Plc

Worth being clear: these are relationship and delivery stories, not Business Central scope or timescale claims. Nothing in them should be read as a promise about what your implementation would cost or how long it would take.

The platform decision

Business Central or Finance and Supply Chain?

They are not small and large versions of the same ERP. One is right when your operation can stay reasonably standard. The other earns its cost when it genuinely cannot.

  • Business Central

    A genuinely capable connected core when your processes can stay reasonably standard and your entity structure is manageable.

    • Standardising is realistic across the business
    • Manufacturing and warehouse needs fit the standard model
    • Fewer moving parts to govern and support

  • Finance and Supply Chain Management

    Worth its extra cost once entities, geography, supply chain execution or controls get genuinely harder.

    • Several materially different legal entities or countries
    • Advanced warehouse execution, complex manufacturing, deeper planning
    • Enterprise controls, segregation of duties and global templates
Finance and Supply Chain Management

Five questions

A rough steer before you speak to anyone.

Not an automated approval. It gives an honest direction of travel, including when another platform or a different route would serve you better, and it carries your answers through so nothing gets retyped.

Question 1 of 5

0 of 5 answered

1. What best describes your situation?

Select one option.

Before you call

The questions leaders ask us first.

A conversation, not a demo

Start with the business, not the software.

Tell us what is becoming harder to run. We will tell you whether Business Central fits, whether Finance and Supply Chain Management would be more honest, and what the first sensible step is.

See customer stories

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