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InteliSense IT, Navigating Change, Delivering Value

Assessments and advisory

Find out what is true
before you spend on it.

The hardest position for a leadership team is knowing something is wrong without being able to say what. An assessment answers one question you actually need answered, shows the evidence behind the answer, and hands you options you can choose between. Including the option to do nothing.

See how an assessment works

If the evidence does not support change, that is the finding.

Sound familiar?

Nobody calls it a crisis. They call it a nagging feeling.

These are the situations people describe in the first ten minutes of the call.

  • The status report says green and nobody believes it

    Everyone in the room has a different private view of how the project is really going.

  • You are being asked to sign off more money

    And you cannot honestly say whether the last spend worked.

  • Two people give you two answers

    The partner says one thing, your team says another, and both sound plausible.

  • You suspect the platform is wrong

    But replacing it is a very expensive way to find out you were mistaken.

  • The board wants evidence, not opinion

    Somebody has to be able to show the working, not just the recommendation.

  • You know something is wrong

    You just cannot yet say what, or what to do about it.

How an assessment works

Seven steps, and you can argue with all of them.

Evidence in proportion to the question, findings you can challenge, and a decision that stays yours.

  1. Agree the question: The decision you actually need to make. Most disappointing assessments were scoped before this was clear.
  2. Bound the scope: What is in, what is out, and what we are assuming. Written down before we start.
  3. Gather the evidence: System, data, documents and the people doing the work, in proportion to the question.
  4. Test what everyone believes: Including the assumptions that have stopped being questioned.
  5. Set out findings with their evidence: You get the working, so you can challenge it rather than take it on trust.
  6. Give you real options: Including the option to change nothing, with the cost and risk of each.
  7. Hand you a decision you can make: You decide. Our job is to make that decision straightforward and defensible.

You get the working, not just the recommendation.

What customers say

People who decided with evidence.

Around 80% of our business comes from existing customers and referrals. Several relationships started with an assessment rather than a project.

80%

of our business comes from existing customers and referrals.

All customer stories

The best I’ve ever experienced in over 20 years of collaboration.

Programme Manager, Hill & Smith Plc

Four decisions

Where the assessment has to justify itself.

Two of these can stop the work, and one of them can conclude that we cannot answer your question.

Is this the right question, and can this scope answer it?
Gate 1Before we start

Is this the right question, and can this scope answer it?

Most disappointing assessments were scoped before anybody understood the decision they were meant to support.

Confirmed at this gate

  • The decision you need to make, and who owns it
  • What is in scope, and what is deliberately not
  • The evidence and access needed to answer it
  • What you will receive at the end

Decision

  • Proceed as scoped
  • Narrow it to the decision
  • Reframe the question
  • Another route suits you better

Swipe, drag or use the arrow keys to move between decisions.

Check the fit

A few questions before an assessment conversation.

A routing aid rather than a commitment. Your answers come with you, so nothing has to be repeated.

Question 1 of 5

0 of 5 answered

1. Where are you today?

Select one option.

Common questions

Questions leaders ask before commissioning one.

Part of the InteliSense Delivery System

Assessments use the same discipline as delivery.

Framed questions, documented evidence, decisions recorded and gates before anything is committed. Our delivery approach explains how assessment, recovery, implementation and support connect.

How we deliver

Start with the question

Know something is wrong, but not yet what to do about it?

Tell us the decision you are trying to make. We will give an honest view on whether an assessment would help, what it would examine, what you would receive and what it would cost.

Predictive IntelligenceMost of what goes wrong was visible earlier. Prediction is only useful where it changes a decision someone can still act on.See how it works

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