How long have you been doing this?

InteliSense IT Limited was incorporated on 2 February 2010 by three colleagues, and is registered in England and Wales, company number 07143763, with its head office in Wolverhampton. It began as an ERP manufacturing and migration specialist. Capability widened into CRM, Power Platform, integration, the data estate and, more recently, AI automation.

What do you actually do?

ERP with Business Central and Finance & Supply Chain Management, CRM and Power Platform, Power BI, Microsoft Fabric and Data & AI, plus the work around them: assessment, implementation, recovery, partner transition, support and improvement. RAPID is one of our delivery methods, not the identity of the company.

What have you built yourselves?

Our hybrid implementation method, controlled data migration and mapping tooling, the RAPID 10, 30 and 90 routes, the RAPID Learning Portal for adoption, Heartbeat for proactive service monitoring, access control for ERP, and the CRMS and CMS propositions. Each one came from a problem we met more than once. A method is a method, and a demonstration is not a customer outcome.

Can we check your credentials?

Yes. We hold ISO 27001 and ISO 9001, certified by BAB Certification, and Cyber Essentials issued by The IASME Consortium. Each certificate can be verified independently from the links in our footer. We show a badge only where the record is current, in scope and held by InteliSense IT Limited.

What will you refuse to claim?

Anything we cannot evidence. Around 80% of our business comes from existing customers and referrals, and because that combines both, it does not on its own prove retention or how long relationships last. We say so rather than dressing it up. The same applies to customer results we have not verified, certifications we do not currently hold, and predictions described as certainty.

About InteliSense

Proven through experience. Improved continuously.

InteliSense was established in 2010 by three colleagues who wanted to build a technology consultancy with one purpose: helping organisations stay relevant as their markets change. The business started as an ERP manufacturing and migration specialist, and has grown into a Microsoft Business Applications practice spanning ERP, CRM, Power Platform, data and AI.

Read our story

Established 2010. Wolverhampton, United Kingdom. Microsoft Dynamics 365 Solutions Provider for ERP, CRM and AI automation.

An InteliSense delivery and governance session in progress

Who you would be working with

A real company, with facts you can check.

Everything here is verified. Where a fact is not on this page, it is because we will not publish what we cannot substantiate.

2010
Established
Incorporated 2 February 2010 as InteliSense IT Limited.
50+ colleagues
Team
170+
Projects delivered
Delivered across the UK, supporting organisations globally.
Wolverhampton, United Kingdom
Headquarters
Vulcan House, Pendeford Business Park.
Two international offices
Offices
Dynamics 365 Solutions Provider
Microsoft relationship
ERP, CRM and AI automation across Dynamics 365, Power Platform and the data estate.
ISO 27001, ISO 9001, Cyber Essentials
Certifications
Each certificate is independently verifiable.
80% from existing customers and referrals
Business mix

Our story

From an ERP migration specialist to a Microsoft Business Applications practice.

Our Story from the beginning.

2010
InteliSense begins
Three colleagues establish a technology consultancy with a single purpose: helping organisations stay relevant as their markets change.
Early years
ERP, manufacturing and migration
The practice grows as an ERP manufacturing and migration specialist, working on the systems that run production, stock and finance.
Business Applications
Capability widens beyond ERP
CRM, Customer Engagement and Power Platform join the practice, taking InteliSense into professional services, public sector, retail and not for profit alongside manufacturing.
Data and integration
Data and integration become delivery disciplines
Migration quality, data readiness and the interfaces between systems stop being technical afterthoughts and become disciplines with their own governance.
Delivery experience becomes IP
Repeatable methods replace repeated effort
Hybrid delivery, controlled data migration, intelligent data mapping and the RAPID routes emerge from problems the team met more than once.
Recovery and modernisation
Difficult programmes shape governance
Recovering programmes that lost control, and modernising ageing estates, reinforce which delivery controls actually matter before trouble starts.
Purpose-built solutions
Propositions built for specific work
CRMS for crisis and resilience coordination, CMS for clinical and care management, and Access Flow for controlled ERP access emerge from sector requirements.
Today
ERP, CRM, Power Platform, Data and AI
A Microsoft Business Applications practice covering assessment, implementation, recovery, partner transition, support, customer success and optimisation.
Next
From systems of record to systems that assist decisions
Business systems are moving from recording what happened towards helping organisations understand what is happening now, automate controlled work and identify what may need attention next.

Trusted by customers

Hear from the businesses we serve

How Microsoft solutions delivered by InteliSense help customers overcome obstacles, spur expansion and make a lasting difference. Everything below is published customer material, in their words rather than ours.

“The best I’ve ever experienced in over 20 years of collaboration.”
Hill & Smith Plc
Programme Manager, Hill & Smith Plc
Implementing D365 for the British Society of Lifestyle Medicine
British Society of Lifestyle Medicine
Published customer video
Hear our customers talk about InteliSense
InteliSense customers
Published customer video

Discover more customer case studies in Customer Stories

Our people

Named leadership, with accountability attached.

A customer should always be able to name who owns the next decision on our side. Leadership sets that accountability; the wider practice does the work.

Meet our leadership

Managing Director

Amo Khan

The commercial position, what InteliSense commits to in writing, and the direction of the business.

How we work today

One business rarely fits inside one Microsoft product.

Four capability groups, and the delivery disciplines that carry them from a first conversation through to live service.

ERP
Business Central where a single integrated application fits, Finance & Supply Chain Management where financial, supply chain or manufacturing complexity requires it.
Business Central Finance & Supply Chain
CRM and Business Applications
Sales, service and case working around the customer relationship, with Power Platform where a full ERP module is the wrong answer.
CRM Power Platform
Data & AI
Power BI, Microsoft Fabric, the data estate behind them, and predictive capability positioned as decision support.
Power BI & Fabric Data & AI
Delivery and live service
Assessment, implementation, recovery, partner transition, support, customer success and optimisation.
How we help How we deliver

How we operate

Five commitments we expect to be held to.

Evidence matters more than adjectives.
Bad news does not improve with age.
Activity is not progress.
We do not transfer accountability for delivery to the customer.
The right answer is not always another project.

Where people usually start

Common questions

Questions people ask before they ring us.

Every relationship starts somewhere

You do not need to know which route you need.

Tell us what is happening. Something you are planning, a project in trouble, a live platform that needs improving, a support relationship that is not working, or a decision you want to understand better. We will help work out the right place to start.

Meet our leadership

Proven through experience. Improved continuously.

A real company, with facts you can check.

From an ERP migration specialist to a Microsoft Business Applications practice.

InteliSense begins

ERP, manufacturing and migration

Capability widens beyond ERP

Data and integration become delivery disciplines

Repeatable methods replace repeated effort

Difficult programmes shape governance

Propositions built for specific work

ERP, CRM, Power Platform, Data and AI

From systems of record to systems that assist decisions