Getting more from what you own
A successful go-live means little,
when people still have to use work arounds
The system is stable, nothing is on fire, and yet your teams still export to spreadsheets, chase approvals and argue about whose figure is right. That gap is usually worth more than the next piece of software anyone will try to sell you.
Dynamics 365, Power Platform, reporting and data, on the estate you already have.
What usually brings people here
A system can work and still cost you a day a week.
None of this means the original project failed. Most of it means the business moved on, or that capability you already pay for was never switched on because everyone was busy going live.
Nobody raises a support ticket because a process takes four steps too many. That is exactly why the cost sits there for years without anyone noticing.
The spreadsheets came back
People export the data out because finishing the job in the system is harder than it should be.
One team loves it, another avoids it
Same system, same training, completely different working day.
The month-end report needs a person
If one individual is on holiday, the numbers arrive late.
Nobody quite trusts the data
Every meeting starts by arguing about whose figure is right.
The business has moved on
You have new products, sites or customers the original setup never anticipated.
You are paying for things nobody uses
Licences and capability sitting there because no one has had time to look.
Evidence
Customers describing their own projects.
The strongest evidence of how we work comes from the organisations we work with.
80%
of our business comes from existing customers and referrals.
The best I’ve ever experienced in over 20 years of collaboration.
Programme Manager, Hill & Smith Plc
How this works
Find the friction points and fix what matters most
Then check it actually helped, and go again. It is a habit rather than another project, which is why it does not need a business case the size of an implementation.
- Identify current business processes: Not how the process was documented. How your teams get through the day.
- Find where the time goes: Rekeying, chasing, reconciling, exporting and the steps nobody questions any more.
- Rank it honestly: What it costs you against what it costs to change. Some things are not worth fixing.
- Fix it: Process, configuration, automation, data or training, whichever it is.
- Check it worked: If the time did not come back, we did not improve anything.
- Go again: The next opportunity is usually visible once the first one clears.
Before you call
The questions leaders ask us first.
A conversation, not a pitch
Tell us what is still awkward.
The process everyone complains about, the report that takes two days, the team still working in spreadsheets. Start there and we will tell you what we would look at first.